The Art of the Interview 2024
2.00 Credits
Member Price $89
Non-Member Price $119
Overview
Conversations that expose truths, clarify beliefs, and uncover the underlying nature of events are amongst the most crucial interactions we can have. These communications offer a fleeting opportunity to recognize themes as they unfold and to ask the best questions that glean valuable knowledge. Whether interviewing for investigation, as part of an exploration or information-gathering process, or hiring for a critical role, the interpersonal style that you employ will make all the difference in your success. This session will teach attendees the nuances of an effective tone, how to ask questions that yield meaningful results, how to read important interpersonal cues, and how to adapt to different cultures or contexts. Attendees will leave the session armed with tools from the latest behavioral research to conduct successful information-gathering interviews.
Highlights
- Behavioral cues as psychological markers
- The psychology of baseline behavior
- The hidden secrets behind rapport-building
- Attributional interviewing
Prerequisites
None
Designed For
Those charged with interviewing clients, staff, etc.
Objectives
- Determine appropriate questioning techniques
- Identify the nuances of conflict vs. confrontation
- Understand adapting methods to match different contexts and cultures
Preparation
None
Leader(s):
Leader Bios
Toby Groves, Owner, Groves Research and Consulting
Toby Groves is a cognitive scientist and speaker on expert judgment and critical thinking, known for delivering unconventional talks that engage audiences in dramatic, live experiments. He teaches professionals how to tap hidden networks that maximixe their powers of sound reasoning. A popular speaker amongst government, academics and private organizations, Groves serves professionals that provide society’s most critical services including audit, intelligence, investigative, medical, financial and legal communities.
Trained in a unique combination of forensic psychology and forensic accounting, Groves is a doctoral level researcher in cognitive psychology. His commentary and stories have been featured on media outlets such as NPR, numerous professional journals, and is studied by leading researchers and business schools around the world.
Non-Member Price $119
Member Price $89